Terms and Conditions

Enrollments

  • Alliance Française of Silicon Valley (AFSV) membership is required to be able to enroll in and attend classes. Alliance Française of San Francisco members can enroll in AFSV classes without having to buy another membership.
  • Payment of membership, enrollment fee (tuition), materials and textbooks is due on or before the first day of class. If a student wants to try a group class, he/she must pay the fee before class starts.

Cancellations

  • Alliance’s right to cancel:
    • If there are less than four students enrolled in a group class by the end of the second week, Alliance Française has the right to cancel the class. Students may then be enrolled in another class or tuition will be refunded prorated.
    • Membership is an annual fee and is not refundable.
  • Student’s right to cancel:
    • Students may cancel by sending an email notice to the Director of Registration. Date of the email is the effective cancellation date. Membership is not refundable. Tuition is not transferable to another student.
  • Cancellation after enrollment:
    • If registration is cancelled before class starts, the whole tuition is refunded.
    • If a student cancels his/her registration during the first week of class (day of the first class + 6 days), tuition will be refunded minus the fee for trying a class.
    • If a student cancels his/her registration during the second week of class (day of the second class + 6 days), tuition will be refunded minus the fee for trying two classes.
    • If the textbooks were bought at the school, they can be returned if the student didn’t damage them. No refund can be made or credit given after the second week of class.
  • Partial attendance:
    • If a student plans to miss three or more consecutive weeks, he/she can register for a partial class. The tuition will be adjusted pro-rata of the attended classes. However, two classes will be removed of the total number of classes in the session before the adjustment.  
  • Class transfers:
    • A student can transfer to another class subject to teacher and School Director approval.
    • Transferring during a session is only possible within the same Center. If textbooks were bought from AFSV, they can be returned if not damaged.
  • Specific rules for Private Lessons:
    • Lessons are scheduled based on availability of both student and teacher. Six-hour packages must be scheduled within six months of purchase. Hours not scheduled within six-months are lost.
    • Up to forty-eight hours before the first private lesson, a student can cancel his/her registration without being charged. Membership is not refundable.
    • Up to twenty-four hours before a lesson, a student can reschedule without being charged.
    • Refunds will be paid or credited within 45 days. Credits are valid for one year.

Ticket sales 

  • Event ticket sales are final and non-refundable.