Terms And Conditions

Enrollments

  • Alliance Française of Silicon Valley (AFSCV) membership is required to be able to enroll in and attend classes. 
  • Payment of membership, enrollment fee (tuition), materials and textbooks is due on or before the first day of class. If a student wants to try a group class, he/she must pay the fee before class starts.

Cancellations

  • AFSCV’s right to cancel:
    • If a course is canceled due to insufficient enrollment, AFSCV will contact you about enrolling in another one or if  there is no alternative, a full refund will be issued .
    • If there are less than four students enrolled in a group course by the end of the second week, AFSCV has the right to cancel the course. Students may then be enrolled in another course or tuition will be refunded prorated.
    • Membership is an annual fee and is not refundable.
  • Cancellation after enrollment:
    • If registration is cancelled before the first class, the whole tuition is refunded.
    • If a student cancels his/her registration during the first week of class (day of the first class + 6 days), tuition will be refunded minus the fee for trying a class ($32).
    • No refunds will be issued if you decide to drop the class after the first week of the session. NO EXCEPTION.
    • Textbooks bought from AFSCV are non-refundable and sales are final.
  • Membership is not refundable.
  • Tuition is not transferable to another student.
  • Refunds will credited within 45 days. 
  • Class transfers:
    • A student can transfer to another class subject to Teacher and School Director approval within the first two weeks of the session.
  • Specific rules for Private Lessons:
    • Lessons are scheduled based on availability of both student and teacher. Six-hour packages must be scheduled within six months of purchase. Hours not scheduled within six-months are lost. Private lessons are not refundable.
    • Up to forty-eight hours before the first private lesson, a student can cancel his/her registration without being charged. 
    • Up to twenty-four hours before a lesson, a student can reschedule without being charged.
    • Membership is not required.

Books

  • Books and workbooks can be purchased from the vendor of your choice or from AF Silicon Valley. If these items are bought through AF Silicon Valley, they are non-refundable.
  • You can picked them up in our Los Gatos office or have them shipped to your residence, the week of January 3, 2022. Please contact us if you have any further questions by email.

Ticket sales 

  • Event ticket sales are final and non-refundable.